We're Here to Help
Whether you're a community or a home-based care partner, our support team is ready. Submit a ticket, give us a call, or jump straight into your portal.
Need Help? Submit a Ticket.
The Accushield Help Center is the fastest way to get answers. Submit a new ticket, then track your open and closed requests in one place.
Visit Help CenterCall Our Support Team
Community Support
For senior living, skilled nursing, and acute care communities using kiosks and dashboards.
(800) 478-5085Agency & Vendor Support
For home care, home health, hospice, and vendor teams using Verify to manage credentials and sign-ins.
(800) 478-5085Billing Support
Questions about invoices, payments, or your account? Our billing team can help you sort it out.
(800) 478-5085Go Straight to Your Portal
Already know where you're headed? Log in to your Accushield dashboard, or make a secure one-time payment on your account.
Learn at Your Own Pace
Accushield Academy
Self-paced courses, live training, and interactive content made by operators, for operators. Explore our library of courses, articles, walkthroughs, and resources to optimize processes, enhance security, and strengthen connections.
- Flexible learning. Start, stop, and resume courses whenever it fits your schedule.
- Comprehensive coverage. Courses on safety, security, and operational efficiency.
- Certifications. Learn the basics, advance your skills, and earn certifications as a system expert.
- Supplemental resources. Articles, interactive walkthroughs, webinars, and live training sessions.
Security & Trust
Accushield is committed to protecting your data. Review our security practices, policies, and compliance posture.
Information Security PolicyCan't Find What You're Looking For?
Our team is happy to point you in the right direction. Reach out and we'll get you to the right person fast.
Contact Us