It started with a mission in 2013 – a mission to protect those who are vulnerable – our seniors – and those who take care of them. Charles Mann, our founder, came from a family that had worked hard to protect and serve residents for many years in their senior living communities. Charles’s roots in senior living gave us a unique perspective on the challenges senior living communities and skilled nursing facilities face regarding the risks they encounter with third-party caregivers and other visitors who enter and exit each day. Through constantly driving to improve vendor and visitor management processes, we built a system that today is the premier visitor management system for senior living, increasing safety and reducing vulnerability for seniors across our country.
In 2013, our first step was to remove the paper sign-in clipboard at the front desk and replace it with the Accushield kiosk-based solution. The kiosk gave us a hands-on point of contact, ensuring that each visitor was identified and accounted for. Then, we evolved to use our kiosk to meet other safety needs – credentialing third-party care providers, providing data for care coordination, creating evacuation management systems, enhancing infection prevention and control processes, staff scheduling and call-out, and proactively identifying the least visited residents.
The opportunities keep emerging – what a great privilege we have been given! We love our role working hand-in-hand with the wonderful communities and staff members who work so hard to keep our seniors safe and vibrant. Our commitment is to never lose sight of the mission that we have embraced, a mission, through safety, to enhance the lives of those who have given so much to us.