Understanding the Risks of Resident Wandering What Is Wander Risk Management? Importance of Resident Sign-Out Tracking Building Trust | Preventing Wandering Improving Safety with Visitor Management Staff Engagement is Key A Smarter Approach to Wander Risk Management Safety is always a top priority—but when it comes to preventing wandering in senior living, proactive measures are […]
Why Name Badges Matter in Senior Living Name Badges Strengthen First Impressions Building a Culture of Connection and Safety Leveraging Technology for Name Badges Improving Community Experiences Encouraging Community-Wide Participation Conclusion: Small Badges, Big Impact Creating a secure and welcoming environment starts with building trust—and one of the easiest, most effective ways to do that […]
The Cornerstone of First Impressions 4 Core Areas to Train Tour Teams Empathy & Active Listening Professionalism & Courtesy Problem-Solving & Adaptability Personalization & Understanding Continuous Team Training Essential Resources for Tour Teams Building Trust, Connection, and Occupancy A truly memorable tour is not just about the amenities—it’s about the feelings of reassurance, trust, and […]
Tuning Into Emotions 3-Step Approach to Responding with Care Master De-escalation with Confidence Emergency Situations: Staying Calm Embracing New Challenges As a concierge in senior living, you are often the first point of contact for residents, families, and visitors—the first to greet, guide, and reassure. Whether you’re easing the concerns of a worried family member […]
What is Value-Based Care in Senior Living? Why Value-Based Care Matters 5 Pillars of Value-Based Care in Senior Living How to Get Started with Value-Based Care Value-Based Care for a Stronger Future The senior living industry is experiencing a transformative shift. As resident needs grow more complex and expectations continue to rise, senior living operators […]
Creating a Culture of Safety Matters How to Create a Culture of Safety in Senior Living Establish Clear Policies and Procedures Prioritize Communication Invest in Ongoing Training Empower Everyone to Speak Up Integrate Safety into Daily Routines Enhancing Safety with Accushield Culture of Safety is Everyone’s Responsibility While physical security measures play an important role […]
What is Social Visit Data? The Hidden Toll of Social Isolation in Senior Living 3 Benefits of Tracking Social Visit Data Bringing Visibility to Connection The Power of Love Meter | Social Visit Tracking Building a More Connected Community Creating a great resident experience in senior living means more than just offering comfortable accommodations or […]
The Power of First Impressions in Senior Living 5 “Commandments” for Service Excellence Bringing These Values to Life Evaluating and Improving Experiences Service Excellence Starts With You Your community has just seven seconds to make a great first impression, and its impact can last a lifetime. In today’s competitive landscape, service excellence in senior living […]
3 Common Risks in Senior Living Conducting a Vulnerability Risk Assessment Building a Culture of Awareness Designing and Implementing Drills Risk Management Strategies and Benefits A Proactive Approach to Risk Management Accushield’s Mission to Empower The Secret to Risk Management Now more than ever, liability exposure in senior living is a critical concern. Reducing risks […]