From family gatherings, festive events, and joyful celebrations, the holidays bring a special kind of energy to senior living communities. With so many visitors coming and going, visitor management technology empowers staff to stay organized, maintain safety, and deliver a warm welcome to every guest during this busy time of year.
Here are five Accushield tools every senior living community needs this season to create exceptional holiday experiences for everyone.
1. Holiday Events: Keep Gatherings Organized
When visitors sign in at the kiosk, they select the purpose of their visit—whether they’re seeing a loved one, meeting with staff, or attending a community event. Adding holiday-specific events (like Christmas Choir or New Year’s Celebration) makes it easy to track attendance, create reporting, and communicate with attendees.
2. Accushield Mobile App: Reduce Wait Times
The Accushield Mobile App gives residents, visitors, and staff an easy, touchless way to sign in and out—right from their phone. By offering phone-based check-ins, the app can reduce wait times and create warmer welcomes during the holiday rush.
3. Dashboard Assist: Manage Guest Flow With Ease
The busy holiday season often means groups of family members arrive together or volunteers check in for activities. Dashboard Assist gives your staff the flexibility to sign in guests directly from a computer—no kiosk required. Designating a staff member to manage Dashboard Assist during peak times helps keep the front desk moving and ensures every guest is greeted warmly and efficiently.
4. Reputation Accelerator: Collect Meaningful Feedback
The holidays bring more visitors and more opportunities to gather authentic feedback. With Reputation Accelerator, your community can request feedback in real time, whether someone attends an event, joins a holiday meal, or comes for a family visit. These insights help highlight what’s working well, uncover areas that may need attention, and convert positive experiences into online reviews that reflect the heart and warmth of your community.
5. Real-Time Alerts: Keep Your Team Connected
Real-time alerts ensure that your entire team stays aligned, responsive, and ready to support guests. Alerts notify staff instantly when someone signs in, when volunteers arrive, or if a restricted individual attempts entry. You can also tailor alerts to notify certain team members so everyone stays aligned and aware.
Making Every Holiday Visit Memorable
The holidays are a time of joy and connection. With the right visitor management processes, your community can stay organized during the busiest time of the year. With Accushield’s suite of solutions, you’re not just managing holiday traffic—you’re fostering more meaningful holiday experiences for residents and their families every day.
